A 99.9% Server Uptime
We’ve set up our cloud hosting system using dependable hardware components and significantly customized software. Our administrators have installed a tweaked version of Security–Enhanced Linux on our physical servers in order to ensure optimal protection and stability. We have installed several DDoS prevention devices combined with highly effective firewall programs to make sure our network is unassailable and safe.
All cloud plans plans come with a 99.9% server uptime guarantee. And no matter which datacenter you select, the uptime guarantee remains unchanged.
A 99.9% Network Uptime
When you build your very own cloud hosting system, it is important that you also build your own network architecture. This is the reason why we built a custom internal network in each one of our datacenter facilities. Based on top–hole Juniper switches and routers, our internal network allows for extra–fast data transfer speeds and is completely redundant.
Because of this, you will enjoy a 99.9% network uptime in our data center in the USA, in our data center in the United Kingdom, in our data center in Finland, in our data center in Eastern Europe and in our data center in Australia, irrespective of which web hosting offer you’ve picked.
A 30–Day Money–Back Guarantee
Irrespective of the fact that we have given our best to lower all potential risks with our cloud hosting plans and while our company offers first–rate support, there are instances when the client simply isn’t satisfied with what we offer. Or he wants to switch to a more powerful web hosting service, such as a VPS server or a dedicated server.
This is exactly why we offer a 30–day money–back guarantee with each of our cloud hosting plans, no questions asked. If you are not completely pleased, we will give you a reimbursement.
24/7 Technical Support
If you’ve ever had to wait for hours for a response, you probably know how frustrating this can be, particularly if your site is on the line. For this reason, we offer a 24x7 support service with a 1–hour response time guarantee. Irrespective of what happens or what holiday it is – our technical support engineers will be at your disposal and they’ll get back to you in less than one hour. And the best thing is that their average ticket response time is below twenty minutes!