Customer Support Channels

  • 1 hour ticket response time

  • A 1–hour Response Guarantee

  • We offer a 1–hour response warranty with all of our cloud plans packages, meaning that every single assistance inquiry you email will be responded to in less than 1 hour max. Our support staff members are educated to very fast solve any case and to give you prompt guidance on any concern that you could have.

  • Top quality support service

  • A Top–quality Support Service

  • Our assistance service is offered by a team of educated techs who’re ready to react to your inquiry straight away. You’re able to get hold of the technical support staff by starting a help and support ticket from your Online Control Panel or by submitting us an e–mail. On business days, you may also call us on the telephone or use the online chat service.

  • Intuitive help center

  • An Intuitive Help Section

  • Our Control Panel has a wide–ranging practical knowledge base that’s built into all parts. In each part, you will find a Help control key that will load for you a variety of step–by–step tutorials on how to use a certain feature or carry out a specific action. Additionally, we have generated training training videos to enable you to get a better idea of the Control Panel’s interface.