Support Channels

  • 1 hour ticket response time
  • A 60 mins Ticket Solution Guarantee

  • Each ticket you submit to the client help team will be attended to within approximately 60 mins. The basic problems will be addressed right away. However, if the help inquiry you have submitted calls for help from a proficient admin technician, we are going to address the ticket to him and will let you know about the hold–off.

  • Top quality support service
  • Top–class Technical Assistance Service

  • We are on–line for you night and day to deliver help and technical support as well as to help you with any trouble that you may run into as you are managing your virtual server. We will assist you with all pre–configured packages, like your Operating System, server admin panel (dependent upon the VPS type) and the Online Control Panel designed completely by our company.

  • Intuitive help center
  • An Intuitive Help Zone

  • In the Online Control Panel that will come absolutely free in your virtual server, you will discover an educational Help zone, that includes all that you should be aware of when organizing your internet sites and programs. We have introduced a range of how–to reports and video training that illustrate the common site supervision duties in an easy to comprehend manner.