Many people who start using their 1st hosting account, or switch companies, typically have inquiries in regard to how particular procedures are performed or bump into problems when setting up various things like emails, site settings, etc. That is the reason why, lots of web hosts have prepared documentation with the most common questions and problems in order to help their customers get information swiftly and easily. As a result, the client support team representatives can spend more time on actual issues that particular clients may be encountering, as the solution for the minor things will already be available on the Internet and customers will be able to easily handle them without having to touch base with the client support team. Having thorough documentation is very important, particularly for new customers with no prior experience whatsoever, because the web hosting service entails a huge number of functions and lots of people can get puzzled about what to do. A good knowledge base can both help you execute the operations that you wish and become aware of how the web hosting service functions in general.
Extensive Online Documentation in Cloud Hosting
Our cloud hosting packages come with an in-depth knowledge base where you can find information about all the obstacles that you may possibly stumble upon and their solutions. You can learn how to create and administer a mailing list, how to use an .htaccess file, or how to continue if the settings of your mail client are correct, but you aren’t able to send email messages, for example. We’ve done our utmost best to be as exhaustive as possible and to cover all the available options in order to help you save time and effort and to provide you with different solutions for every single issue. The knowledge base contains educative articles as well – both general ones about the web hosting service as a whole, and more specific ones, which will inform you about the features and functions of the Hepsia Control Panel. You can find relevant articles about specific features and functions in every Control Panel section, while if you’d like to browse the whole collection of articles, you can go to the all-inclusive Help section.